Why you should be nice to call center workers

This week’s edition of Time Magazine includes a cover story about the world’s next great economic superpower: India (via the News Tab). The cover features a worker from the industry that Americans are most familiar with. She is a representative from the ranks of those much abused call center workers. Similar to Manish’s fine entry, The Anatomy of a genre, I thought I’d take a shot at examing the nuances of this cover picture.

The next time a call center worker calls me about signing up with the Dish Network, I am going to pay a lot more attention…and flirt a little.
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Holy Cow: Yet another school textbook controversy

Relax folks, this one has nothing to do with California textbooks. It seems that certain Hindu groups in India have succeeded, after a three-year campaign, in erasing all references to Hinduism’s meat eating past from school textbooks [via Desitude]. Whether you believe that eating meat is prohibited in Hinduism, or like me believe that it is a millenia old scam, you can nonetheless see why the distortion of historical fact is wrong.

Any references to the beef-eating past of ancient Hindus have finally been deleted from Indian school textbooks, after a three-year campaign by religious hardliners.

For almost a century history books for primary and middle schools told how in ancient India beef was considered a great delicacy among Hindus–especially among the highest caste–and how veal was offered to Hindu deities during special rituals.

The offending chapters have been deleted from new versions of the books which were delivered to schoolchildren last week. However, the National Council of Educational Research and Training [NCERT], which bears responsibility for the texts, now seems to be unhappy with the changes, which were agreed to by a former NCERT director.

NCERT counsel Prashant Bhushan said that ancient Hindus were indeed beef-eaters and the council should not have distorted historical facts by deleting the chapters.

“NCERT has committed a mistake by dropping those facts from the textbooks. It is a victory for Hindu fundamentalists who have lodged a misinformation campaign. Historians should unite against this cowardice by the council [NCERT],” said noted Kolkata historian Ashish Bos. [Link]

I thought surely the following quote must be the same brand of satire one of SM’s commenters is fond of writing. I was wrong of course. People actually do say stuff like this:

“Some low-caste Dalit [untouchable] Hindus used to eat beef [but] Brahmins [high caste Hindus] never ate it. Mr Sharma [Ram Sharan Sharma, author of the textbook chapters] had not researched well before writing the piece,” said firebrand Hindu leader Praveen Togadia.

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Tharoor officially in the running

There has been a great deal of scuttlebutt in the last twenty four hours speculating about a proposition I blogged about on SM almost two years ago. UN Official and author Shashi Tharoor has been nominated by India for the position of Secretary General of the United Nations once Kofi Annan’s term ends:

India has decided to nominate a career UN diplomat, Shashi Tharoor, for the post of UN secretary-general.

The Ministry of External Affairs in Delhi says that Indian missions abroad have begun seeking support from member nations to back Mr Tharoor’s candidacy.

Mr Tharoor is currently the under secretary-general for communications and public information in the UN.

He has worked in the world body for nearly three decades since completing his PhD at Tufts University in the US… Mr Tharoor, an Indian national, has written several novels, including a political satire, The Great Indian Novel. [Link]

UN watchers have long speculated that the next Secretary General will come from Asia, since it seems to be Asia’s turn to have a go at the job of herding cats.

There are three other Asian candidates are in the running – Ambassador Jayantha Dhanapala of Sri Lanka, Thailand’s Deputy Prime Minister Surakiart Sathirathai and the South Korean Foreign Minister Ban Ki-moon.

However observers in India say Mr Tharoor’s long association with the UN works to his advantage. [Link]

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‘Temple Cleansing’ in Malaysia and Pakistan

A Indian blogger in Malaysia named Sharanya Manivannan recently posted an open letter to Indian Prime Minister Manmohan Singh, asking him to take a stand on the Hindu temple demolitions that have been occurring in the country:

But I ask you this: when temples that stood for over a century are destroyed, what really dies? Not stone and statues. Not bells and prayers. Not — thankfully and thus far — people. You see, what frightens me is not the loss of these temples themselves, though architecturally speaking, that too is often a disappointment. What frightens me is what these temples are taken to represent, and by extension, what their demolitions therefore represent. (link)

[Note: if the link doesn’t work, try going to Sharanya’s blog]

Elsewhere in the letter she points out that the Indian government did send a letter of “official displeasure” to the Danish government following the publication of the anti-Islamic cartoons. Why the silence so far on the “temple cleansing” in Malaysia? She also makes some poignant comments about how Indians are treated as a whole in Malaysia, which I’ll quote below the fold.

Some background: In the past few months, Malaysian authorities have demolished a number of Hindu temples in different parts of the country, stating that they were built without a proper permit. But local Hindus have complained that they had applied for permits, sometimes waiting as long as 30 years for a response! Moreover, according to the BBC, at least two of the temples destroyed were more than a century old, which clearly suggests that getting a permit to build is not at all the issue driving the demolitions. Indeed, it seems pretty clear that these demolitions are part of an organized campaign in a country that is growing increasingly intolerant of religious minorities. (Churches and other religious structures have also been demolished along the same lines.)

Indians make up about 8% of the settled population of Malaysia, which amounts to about 2 million people, and the majority are Hindus. For the most part they have lived in Malaysia in peace (communal violence is very rare), but Indian Malaysians do often complain of discrimination and mistreatment. They have traditionally been a working class population, who came to Malaysia initially to work on rubber plantations. Continue reading

Queer as a Desi

In this Pride season, a salute goes out to all the organizations and individuals working for community-building, wellness and recognition of non-heterosexual desis. The queer community is one of the most vibrant sites where today’s culture of the desi diaspora is being developed, just as queer communities, by force or by choice, have blazed new trails for cultures through the ages. And I’m not just talking about better parties and clothes, though I’m certainly grateful for those elements. Over dinner a few nights ago in a group that included four “desi dykes” — one Muslim ABCD sister and her European partner, and a Hindu ABCD sister with her FOB Pakistani partner — I was moved by the way this assembly both reaffirmed and challenged at the same time any number of ideas about the subcontinent and its diaspora.

In a few days the Bay Area group Trikone holds DesiQ: From Visions to Action, a major conference for what the organizers call “the diverse South Asian GBT community and our allies.” The conference will be held on the UCSF campus and has the support of major sponsors like AT&T. The queer Tamil Sri Lankan-American performance artist D’Lo will host the gala on Friday the 23rd. The conferene immediately precedes San Francisco’s Dyke March and SF Pride parade.

The list of workshops to be held at DesiQ offers a powerful picture of the issues at play in the desi queer community. Some workshops are meant to be purely fun, which is great; others look like they will delve into the arcana of queer academic cultural theory, which is an acquired taste but cool for those who dig it. But most illuminating are the workshops with straightforward issue-oriented titles like:

  • Marriage Equality in a South Asian Context: the Debates, the Issues
  • Hidden Voices: The Lives of Queer Muslim South Asians
  • Fuzzy Boundaries: Gender, Sex and Sexuality among South Asians
  • Understanding the Psychological Needs of South Asian GLBT Clientele

The presenters include desi activists, academics, doctors, psychotherapists, artists and others. It looks to be one of the most exciting gatherings of desis around, and anyone who makes it to this and then hops down on Saturday morning to Los Angeles for ArtWallah is sure to emerge drenched in creative and mutinous desitude. The only downside is that you’ll miss a few World Cup games, though I am sure there will be a footie-watching caucus amid the DesiQ participants.

There’s a whole other post to be written on queer and allied desi academics‘ contributions to thinking about the diaspora, and another on queer desis online, but there’s time for that. Just as Black history need not be confined to “Black History Month” in February, the conversation within the community about gender and sexuality need not be confined to the annual Pride season. Still, Pride is about, well, pride, and I’m proud of my sisters and brothers and gender-indeterminate siblings for the growth of their movement(s), their increased visibility, and their contributions to the ongoing desi conversation. Have fun y’all, and enjoy the season! Continue reading

The World Cup: First Week Impressions

brazilian.jpgThe people have spoken! And they want more Brazilian hotties World Cup coverage. Armed with this unambiguous mandate, I offer you the Sepia Mutiny update on the World Cup, now that one-third of the first round is over and we have seen every team in action at least once.

First, the Desi Angle (TM): your Great Brown Hope, the Mauritian-Indian French midfielder Vikash Dhorasoo, came on for the final ten minutes of an insipid and stultifying France-Switzerland match that produced the two teams’ third draw in their last three confrontations. Brought on to give France some much-needed energy, Dhorasoo did well in the short time he had, and nearly scored with a searing shot from range that just missed the far post. Watching amid a thin, pessimistic French crowd on the otherwise lovely rear patio of Brooklyn restaurant Jolie, Mr Kobayashi and I nearly choked on our merguez sandwiches as we watched the potential First Desi Goal in World Cup History skim barely wide. It was not to be, but with the French first-stringers not showing much verve, the Hope may well see more playing time in the next two matches against South Korea and Togo.

Via that brother at Ultrabrown, here is a YouTube video of Dhorasoo’s entrance and shot. I couldn’t find a still photo — if anyone out there has found one, holla at me.

And that concludes the Desi Angle (TM). Now for the true heads, here’s an appreciation of the tournament so far, with a Daljit Dhaliwal tie-in for those who read all the way to the end. Continue reading

Suicide in Religion

Slate.com has a great Explainer series that I have referenced in several previous posts. Readers can write in with both serious and trivial questions alike, and Slate will find the best answer for them. A recent query inquired about what seems like a question that everyone should know a good answer to: Are Muslims Allowed To Kill Themselves?

The two Saudi detainees who reportedly hanged themselves at Guantanamo Bay must have been the victims of foul play, their relatives said on Monday. Since the men were strict Muslims, the families reasoned, they would never have taken their own lives. “It’s impossible for Yasser to commit suicide,” said the brother of one of the inmates. Are Muslims allowed to kill themselves?

No. There’s a clear prohibition on suicide in the collected sayings of the Prophet, known as the hadith. In particular, anyone who kills himself must spend an eternity repeating the act in the afterlife: “He who commits suicide by throttling shall keep on throttling himself in the Hell Fire (forever) and he who commits suicide by stabbing himself shall keep on stabbing himself in the Hell Fire.”

You won’t find as clear a statement in the Quran. This passage provides the closest thing to a ban: “Do not consume your wealth in the wrong way–rather through trade mutually agreed to, and do not kill yourselves.” But the word for “yourselves” could just as well be translated as “each other”–which would make this a ban on homicide, not suicide. [Link]

I love taking a look at the linguistics of religion. It seems almost amusing (if not for the great consequences) how a mistranslation or misinterpretation of a word (ancient vs. modern) can propogate down through all of history. Remember my earlier quoted reference pertaining to the role of the sacred cow in Hinduism?

The scriptural reason for this obsession with cows and their protection is even stranger. Vedic Sanskrit is not the classical Sanskrit that exists today. It is an older, more difficult form of the language and one of the words for “light” that is used there is “Go.” Now Go primarily meant “light,” but it also meant “cows.” In classical Sanskrit, the word means only the bovine friend. Thus, on the basis of a forgotten meaning of a word, Indian culture has wrapped itself round the protection of the cow and rendered it a sacred taboo. “Protector of the Go,” in the Vedas meant the keeper of the light–not a cowherd! And all the admonitions about protecting the Go mean something else altogether, and makes a great deal more sense, too. However, it was too late, and the word came to mean, with all its nuances, cow protection and cow reverence! A change in language renders a single word archaic, but the impact on a society is amazing. [Link]

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Remember the Alamo!

Alamo Rent A Car, one of the largest rental car agencies in the United States, recently got smacked down for blatant anti-Muslim discrimination [via DNSI]. In essence, Alamo tried to claim that it was OK to discriminate on the basis of religion to pander to the anti-Muslim bigotry of post 9-11 customers. This case was so clear cut an example of discrimination that the court didn’t even put the case to the jury.

Alamo meets its waterloo pandering to predjudice

Bilan Nur was hired by Alamo in 1999. With Alamo’s permission, she wore a head scarf during Ramadan of 1999 and 2000. However, after September 11th, Alamo said that wearing a scarf was against their dress code. Nur even offered to wear an Alamo scarf, but that that compromise was refused. In the end, she was fired.

According to the EEOC, here’s how the law works:

… the law allows employers to avoid accommodating [religious] requests if they can show undue hardship. And that has been defined in law to include financial considerations other than insignificant amounts. But … a company that argues it will lose customers because of its workers’ religious garb will lose in court — even if it could conceivably show some monetary harm ….the exception in the law does not apply to the discriminatory preferences of customers. [Link]

In this case:

the company’s regional manager admitted under questioning that the only hardship Alamo might suffer is the image that the firm has with customers. [Link]

And therefore,

The judge rejected a series of arguments by the company, including its contention that allowing her to wear the scarf — a clear sign of her religion in the wake of the 9/11 terrorist attacks — would cause the firm undue hardship. [Link]

What appals me about this case is that

Alamo disciplined, suspended and terminated her employment following consultation with regional level human resources officials and in-house counsel. [Link]

This was not some irrational gut decision by a low level manager acting alone. This was a corporate decision – they seem to have felt a need to pander and furthermore, they seem to have believed that the courts would back their bigotry up. I’m glad to see that they were wrong, at least on the second point.

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Un-covering Haditha

As more information comes to light about the possible atrocities committed by American soldiers in the Iraqi town of Haditha, I thought I would mention that one of the main journalists that helped bring the story to light is Aparisim Ghosh, chief international correspondent for Time magazine. It was back in March of this year that whispers first began to emerge about what may have happened in Haditha:

Since the revelation this [March 2006] week that U.S. Marines may have been responsible for the death of 15 civilians in the western Iraq town of Haditha, first reported by TIME, there has been a major outcry but little action. But now that the Haditha tragedy is out in the open, the U.S. military must act quickly and decisively to reassure Iraqis that the killing of innocents by American arms will not be lost in the fog of war.

In an environment where insurgents and terrorists routinely massacre civilians without remorse or restitution, it is vital that Iraqis know the U.S. military holds itself to a higher standard — that when American soldiers kill (by accident or intention) non-combatants, the military investigates the matter rigorously and punishes anybody guilty of wrongdoing. This is what separates the good guys from the bad guys…

It will not be easy to persuade Iraqis that a cover-up is not already under way. After all, the Marines’ first report of the incident claimed that the civilians had been killed by a roadside bomb, and not by the Marines themselves. Nor does it help that the military waited months before launching a serious investigation. But every effort must be made to undo that damage and allay suspicions. [Link]

In the last couple of weeks the words in the article above by Ghosh have been viewed as almost prophetic. He continues to produce outstanding articles from the war zone, such as this insightful one titled Inside the Mind of an Iraqi Suicide Bomber:

One day soon, this somber young man plans to offer up a final prayer and then blow himself up along with as many U.S. or Iraqi soldiers as he can reach. Marwan Abu Ubeida says he has been training for months to carry out a suicide mission. He doesn’t know when or where he will be ordered to climb into a bomb-laden vehicle or strap on an explosives-filled vest but says he is eager for the moment to come. While he waits, he spends much of his time rehearsing that last prayer. “First I will ask Allah to bless my mission with a high rate of casualties among the Americans,” he says, speaking softly in a matter-of-fact monotone, as if dictating a shopping list. [Link]
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The Bilderberg Group is even more secretive than our blog

The secret organization of illuminati known as the Priory of Sion (that you read about in The Da Vinci Code) is a hoax, of course. What isn’t a hoax however, is the shadowy and ultra-powerful Bilderberg Group who are meeting in Ottawa, Canada this weekend:

It’s like Woodstock for conspiracy theorists.

A serene suburban setting has been transformed into a four-day festival of black suits, black limousines, burly security guards — and suspicions of world domination…

It’s not the Freemasons.

Forget those fabled U.S. military men who tucked away UFOs in the Arizona desert.

These guys, you’ve probably never even heard of, and if you believe the camera-toting followers who attend all their meetings, they control the world.

They’re called the Bilderberg group.

They include European royalty, national leaders, political power-brokers, and heads of the world’s biggest companies. [Link]

If you happened to be at the airport in Ottawa yesterday you may have noticed a bunch of limo drivers holding up a single letter. That would have been a sign that a Bilderberg attendee was near at hand:

Greeted at the airport by limousine drivers holding single-letter “B” signs, global luminaries such as Henry Kissinger, David Rockefeller and Queen Beatrix of the Netherlands began arriving in Ottawa Thursday for the annual gathering of the ultra-secretive Bilderberg Group. [Link]

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