1-800-INSOMNIA

Tomorrow night, PBS stations in the U.S. are airing a documentary on the human impact of outsourcing on call center workers (via SAJA):

1-800-INDIA
Tuesday, September 13 at 9 P.M.

… “1-800-INDIA” explores the experience of young Indian men and women who have been recruited into these new jobs requiring long hours, night shifts, and westernized work habits. The film reveals the human and cultural impact of a sweeping global trend, exploring its effect on Indian family life, on the evolving landscape of Indian cities and towns, and on the aspirations and daily lives of young Indians, especially women, entering the workforce.

Blogger Daniel Drezner penned an introduction:

Ironically, India itself now has some other pressing concerns because of the expansion of the global market for outsourcing services. Wage rates in Bangalore are starting to rise dramatically, and India has bottlenecks in its educational infrastructure that will limit the growth of the labor force. So other countries — the Philippines, Indonesia, Ghana — are beginning to compete. Nowadays you can even find Europeans and Americans working — if only temporarily — in India. Backpackers hiking through India stop off in Bangalore and work in call centers for a few weeks to pay their way…

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Bad memories

In unfortunate news, particularly since it comes on the four year anniversary of 9/11, a NYC fire-fighter was arrested for a possible hate crime against a Bangladeshi immigrant.  CNN reports:

Hours after many New York firefighters gathered to mark the fourth anniversary of the September 11 terrorist attacks, a firefighter was arrested for attacking an immigrant worker and telling him he looked “like he’s al-Qaeda,” police said.

Firefighter Edward Dailey was arrested Sunday afternoon on charges of criminal mischief and felony second-degree assault, Police Sgt. Kevin Farrell said. It had not yet been determined whether the charges would be upgraded to a hate crime, he said.

Dailey, 27, is accused of breaking a piece of Plexiglas off a curbside news stand and throwing it at a 51-year-old man who works there, Farrell said. Dailey had said the man, an immigrant from Bangladesh, looked “like he’s al-Qaeda,” Farrell said.

So discouraging to hear this type of thing happen at all, but even worse on the anniversary.  I’m sure they’ll be a case made make a case for PTSDNewsday.com has more:

Dailey, who lives on Long Island and works in Jamaica, Queens, was valedictorian of his Fire Academy class last year, according to the Daily News.

The arrest came on a day when many New York firefighters gathered to mark the fourth anniversary of the attack on the World Trade Center. Police said Dailey had been drinking after attending the memorial service for a fallen firefighter he had known from their previous jobs as emergency medical workers.

In  related news, filmmakers  Valarie Kaur, who blogs at DNSI, and Sharat Raju have a trailer of their upcoming film titled “Divided we Fall.”

A turbaned Sikh man was murdered four days after Sept. 11, 2001 by a man bent on eliminating anyone “Arab-looking.” He screamed: “I am a patriot!” Similar stories of hate crimes swept across the nation in the aftermath.

Armed with only a camera and a question, an American college student journeyed into the heart of a suffering nation in search of answers. She met people, some born and raised in America, others who came seeking a better life and adopted a new land as their own home. All believed in the American dream. Captured on film are their stories — hundreds of them. Stories of sadness. Of unimaginable loss & fear. Of hope, resilience & love.

Two filmmakers. One camera. 14 American cities. Four months on the road. 100 hours of footage. And the question: WHY?

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Apology issued for mislabeled “package”

I bet you are all wondering (well at least those that swing from a particular side of the plate) what’s under that forbidden black box (who says SM only features pics of hot women?).  Seyd tips me off to yet another one of those “I can’t believe they put a Hindu icon on that,” controversies (see previous 1,2).  Now my position on this is that I personally don’t care one way or another since I don’t concern myself with religious icons.  Other people get upset and sue over this stuff and it’s their prerogative to do so.  So what is the situation here?  Rainbownetwork.com has the details:

DNA Magazine, Australia’s top gay publication, has censored their latest cover in an effort to quell outrage from the Hindu community.

The cover features male fitness star Matt Walch wearing a Roberto Cavalli brief that is screen printed with an image of the Hindu goddess Laxmi.

In a letter to the Hindu community, Editor Andrew Creagh, apologized for the offence and let it known that the magazine had no “deliberate intention to cause offence, antagonize or show disrespect to people of the Hindu faith.”

He added that the magazine was “unaware that the garment portrayed a specific Hindu deity.”

That sounded like a pretty sincere apology.  I mean he’s not going to pull the magazine off the shelves or anything because then they’d lose money, but at least on their website there is a black box over the bacon.  What truly offends me is that the picture is of the goddess Laxmi.  If they had even half a brain they would have more appropriately offended the Hindu community by using an iconic image of the Hindu diety that is associated with the Lingam.

Also, although I’ve been meaning to invest in a good thong, I don’t think that I would buy this design. The last thing I need is for a conflicted Hindu girl to re-discover religion at the…ummm…wrong moment.

So you guys want to see what is under that black box?  Click below (might not be safe for work).

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Howard Dean wants you bad

Howard Dean sat down with India Abroad Editor Aziz Haniffa recently to convince you Indian Americans out there that the Dems will lead you to the promised land if only you take their hand.

The new chairman of the Democratic National Committee, Dr Howard Dean, believes the Indian-American community should find the Democratic Party more attractive as it is not only more favourable toward immigration, but also is a more diverse and welcoming than the Republican Party.

In high school English class I learned that a concise thesis statement is the difference between an A and a B grade.

Q: Why should the Indian-American community vote for the Democratic Party?

A: We are friendlier on immigration issues than the Republican Party. We are a truly multicultural, diverse party. We welcome everybody. We have been very, very pleased first of all, by the support we got from the Indian-American community, and secondly, we are the party that has a history of reaching out to people, instead of pushing them away.

Indian Americans will feel more comfortable in our party.

I like Dean.  The kid’s got spunk.  Surely he could come up with a better answer than that though.  I don’t want him to pander to me but if you take a look at the above question and answer, you could replace “Indian-American” with say “Mexican-American,” and not skip a beat.  I want depth and nuance.  All the things that the Republicans can’t provide to the masses.

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Bobby speaks his mind

Congressman Bobby Jindal weighs in on the Wall Street Journal’s editorial section (thanks for the tip Olinda).  The man ain’t happy:

There have already been a number of instances in which an overly inhibitive bureaucracy prevented an appropriate response to the disaster. For example, on Wednesday of last week a company called my office. With only three hours before rising waters would make the mission impossible, they were anxious to send a rescue helicopter for their stranded employees. They wanted to know who would give them a go-ahead.

We could not identify the agency with authority. We heard that FEMA was in charge, that the FAA was in charge, and that the military was in charge. I went in person to talk with a FEMA representative and still could not get a straight answer. Finally we told the company to avoid interfering with Coast Guard missions, but to proceed on its own. Sometimes, asking for forgiveness is better than asking for permission.

The first half of his op-ed seems to rail against big government and bureaucracy.  It’s hard to accept a Republican doing that when his traditionally government-hating party has been in charge for so long.  Maybe this means we should cut even more taxes to make the government even more efficient.  I agree with the other side in believing that years of undermining the importance of the federal government in the lives of people (especially the poor) is what contributed to a disastrous response. 

Spending my days on the ground in Louisiana last week, I did not see much television. But I understand that some media let the violent and destructive acts of a few overshadow the many acts of compassion and heroism.

Contrary to the pictures you may have seen, the vast majority of New Orleanians did not take to the street with weapons–far more risked their own safety to help neighbors and strangers.

I’m glad he set the record straight.  This past weekend while on a long car ride, I had the misfortune to listen to AM radio.  Every conservative crackpot radio show host seemed to be obsessed with the “widespread crimewave” in New Orleans.

As I struggle to explain to my 3-year-old daughter why her prayers that the hurricane spare our hometown were unanswered, we as a nation must make sure that we learn from our initial mistakes and cut through the red tape to help people rebuild their homes, their hopes and their lives.

Ahh the obligatory reference to their young child.  A politician wouldn’t be a politician without this trademark.

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Don’t freak

Immediately after the London terrorist bombings there were plenty of comments left on numerous SM posts that all seemed to express a particular opinion that was VERY distasteful to me, and to some other readers.  To paraphrase, the opinion went like this: “We need to educate the public better so that when a racist or bigoted backlash occurs following a terrorist attack, they will be wise enough to target Muslims instead of people that only look like Muslims.”  I thought that such an opinion would find no support at all but I learned that I was wrong.  Dave at DNSI points to an article in the Guardian that shows just how wrong I was.  Some Sikhs and Hindus facing the prospect of a backlash are taking unusual approaches:

The explanation as to why Sikhs and Hindus are targeted…is quite simple: “your average hate-crime perpetrator isn’t going to stop and ask what religion you are before attacking you – or even care, for that matter, about such distinctions.”

If you travel on London’s public-transport system you may have spotted them: stickers and T-shirts with “Don’t freak, I’m a Sikh” written across them. On the tube, they tend to be greeted with wry smiles, but they have sparked heated debate on Sikh online message boards. “Don’t wear these T-shirts, they’re anti-Muslim,” writes one contributor. “We should wear the T-shirts,” says another. “We need to think of ourselves first – let the Muslims take care of themselves.”

In the weeks following July 7 it was widely reported that hate crimes against Asians had increased dramatically. They were not just attacks on Muslim Asians, of course: they were attacks on Asians of all faiths. The fact is that your average hate-crime perpetrator isn’t going to stop and ask what religion you are before attacking you – or even care, for that matter, about such distinctions. But this point seems to have been lost on the media. There’s been a huge focus on the impact on Britain’s Muslim community, but the plight of Britain’s 560,000 Hindus and 340,000 Sikhs has been largely ignored.

Sure, it’s easy for me to judge.  I sit here safe and don’t have to endure suspicious eyes checking me out on the Underground every day.  Still, this rubs the very heart of me.  I think these t-shirts should all be burned.  Prior to WWII, Hitler forced the Jews to wear the Star of David on their clothes so as to single them out with ease.  Here it seems some citizens are volunteering for that sort of indignity in order to make their lives a bit easier, at the price of a higher ideal.  We shouldn’t be declaring that we are different from Muslims.  If anything we should be educating people on how similar they are to us.  I fully support declaring that you are Sikh, loud and proud.  To do so in order to differentiate yourself from a Muslim, specifically to avoid a potential hate crime, is just loud without the proud.

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Underneath Bangladesh’s success story

An article in the Christian Science Monitor takes a closer look at the 500 bomb blasts that rocked Bangladesh last month:

For years, they gathered in hidden training camps, mosques, and madrassahs, learning how to use weapons and build bombs. In their diaries they scrawled slogans of political alienation. On Aug. 17, their ideology culminated in a series of nearly 500 bomb blasts that shook the nation and killed three people.

 In the aftermath of the attacks, Bangladesh is confronting a realization long suspected but consistently overlooked: Islamist militant groups have taken firm root here, demonstrating a widespread, highly coordinated, and well-funded network. The government, after consistently denying the threat, recently blamed Jama’atul Mujahedin Bangladesh (JMB), for the attack.

Bangladesh is not supposed to be a breeding ground of extremism. Although one of the world’s poorest countries, it is often lauded as a development success story. Poverty rates have declined, life expectancy is up, and the economy has consistently grown by 5 percent annually for years – above average for most developing nations.

But remarkable development and extremism are not mutually exclusive.

I feel a bit ignorant right now.  I didn’t know that the word on the street was that B’desh was considered a “success story.”  The only time I ever hear about it in the news is when some Typhoon wipes it out.  Seriously, I’ve always felt that it’s one of the most underreported on countries.

Abdur Rahman, the spiritual head of the organization, told the press last year that he admired the Taliban and had traveled to Afghanistan. He claimed his organization had been operating underground since 1998, with the aim of founding an Islamic state. His network was active across the country, he said, with 10,000 trained full-time operatives, and 100,000 part-time activists, funded with a payroll of more than $10,000 a month, a huge sum by Bangladeshi standards.

I’m sorry did he just use “admired” and “Taliban” in the same sentence, and then say that he went to Afghanistan?  People are going to start calling for his assassination real soon now.

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‘Don’t Stand So Close to Me’

Here’s yet another story, this time in the NYT, about Malayalees tutoring American juvenile delinquents using porncams instant messaging and headphones. Where’s the fire button in this game? It ain’t real until desi teachers can simulate stabbing you in the head with a pencil. It’s not the Montessori method, it’s the belan method:

Greeshma Salin swiveled her chair to face the computer, slipped on her headset and said in faintly accented English, “Hello, Daniela.” Seconds later she heard the response, “Hello, Greeshma.” … Ms. Salin, 22, was in Cochin, a city in coastal southern India, and her student, Daniela Marinaro, 13, was at her home in Malibu, Calif…

They must go through two weeks of technical, accent and cultural training that includes familiarization with the differences between British English, widely used in India, and American English… “They learn to use ‘eraser’ instead of its Indian equivalent, ‘rubber,’ and understand that ‘I need a pit stop’ could mean ‘I need to go to the loo…’ ”

… she was “floored at first when 10-year old American students addressed me as Leela. All my teaching life in India, my students addressed me as Ma’am,” she said.

Fussy Americans, we shall school your haraam zaday spawn in ye olde English:

Dr. Marinaro said that he had misgivings when he first considered enrolling his daughters for English tutoring. “I thought, how could somebody from India teach them English?”

There’s something very reverse colonialist about this. Now instead of wealthy families importing teachers to provide a proper English education, we have… wealthy families importing teachers to provide a proper education in English. I can just hear the anti-Macaulay bruting about over Skype: ‘Your native culture is worthless! Jonathan Safran Foer, I spit on him! You sawdust-for-brains natives– read Rushdie, Roy, Khushwant Singh if you want to be proper Indian gentlemen.’

This part is actually true — we probably get more 1st gen – 2nd gen interaction on this blog than face-to-face, because it’s in text and only the essence remains:

Eliminating factors such as skin color, appearance, gender and accent made the Internet “more egalitarian than most classrooms,” he said.

Previous post here.

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She’s not cowed by anyone

savita is fierce.jpg Almost a century ago, my great grandmother was married to a boy of her family’s choosing. This would be totally unremarkable (not to mention irrelevant to the post I’m commencing) except she was a seven-year old bride. When she was eighteen and suitably “womanly” (read: able to reproduce), she went to live with her husband of more than a decade; though he is now gone, she still loves him very much. I remember being very disturbed by this story the first few times I heard it. My mother would always soothe me and say that it all occurred during another time, that the practice of marrying off children wasnÂ’t a part of modern India*.

*When I was a bit older, she explained the asterisk which was visible only in the guarded look her face took on whenever she said the phrase, “Modern India”; that fleeting change in her eyes represented the inevitable and unfortunate truth that “bad things” might still occur, but “only in rural, backwards places” which were still living in the shade of ignorance.

I was reading yesterday’s WaPo when I thought of all of this. The article I knew I’d write up for SM was about Savita Chaudhry, a striking 22-year old who at age 3 was arranged to marry a five-year old. Her matchmaking grandfather sealed the deal with a coconut and perplexed toddler-Savita spent the night with her new in-laws, to “consummate” the marriage symbolically before returning home with her parents. Everyone expected that Savita would willingly stand by her man once she was an adult, like my great-grandmother did.

I wonder if there were signs, when she was a wee three, that two decades later she’d grow up to be someone fierce.

Last year, the willowy young woman with the flashing dark eyes refused the entreaties of her “husband” and his family to join them in their village, several hundred miles from this small city in western India where she runs the family grocery shop. She is paying a steep price.

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To thine own self, Be True

I would’ve swore at the ref, too. (Thanks, Mankanwal):

Parents and coaches of a Calgary junior soccer team are angry after a Sikh player was barred from a game for insisting on wearing his religious head scarf.
Northwest United was competing in a tournament in this Vancouver suburb when a referee told 17-year-old Gurindar Durah he could not wear his patka, which young, religiously observant Sikhs are required to wear.
Mr. Durah swore at the referee and was ejected from the game. Then his team decided to walk out in protest.

Mad props to his team for standing up and walking out for their boy. Durah’s Coach, Mario Moretti supported his players, calling the tournament “done” the moment the ref brought up Gurindar’s patka:

“This is a decision our players made, not me. I supported my players. They all supported Gurindar, which was a no-brainer for us.”

Of course the people behind the tournament, in a dazzling display of deluded, oblivious lameness stated that Durah was barred from the tournament for “swearing”. Way to address the issue, there.

I’m somewhat shocked that it all went down north of us; I always thought of Cah-naw-duh as being literally and figuratively more chill. Beyond that, the Sikh community there is so accomplished and visible when compared to Amreeka. I unlearn something new, every day. Continue reading